N I C C O
Hospitality
Hospitality

Hospitality Software Development for Restaurants, Hotels & Resorts

Nicco Web Solutions provides hospitality software development for restaurants, cafés, cloud kitchens, hotels, homestays, and resorts. We build the systems that carry an order from the table to the kitchen and a booking from the website to the front desk, so every charge reaches the right bill and every room’s status is known before the guest arrives.

For restaurants we run our own product, DineCore, which covers tables, kitchen tickets, and GST billing. We do not have a ready-made hotel product: front-desk systems, room booking engines, housekeeping boards, and guest folios are custom builds, scoped around your room types, rate plans, and outlets.

Our engineering team is based in Tamil Nadu, India, and delivers remotely to hospitality businesses in India and other countries, with planned working-hour overlap for teams in other time zones.

  • Restaurant POS and kitchen tickets
  • Table and room reservations
  • Front desk and room status
  • Housekeeping and maintenance tasks
  • Guest folios and GST billing
  • Guest apps and QR menus
Modern restaurant dining room with dark wood floors, black chairs, and tables set under pendant lights
Ready-made option DineCore runs restaurant tables, kitchen tickets, and GST billing today. Hotel systems are scoped as custom builds.
Industry Challenges

Where Hospitality Operations Lose Time

Common problems restaurant owners, hotel managers, and resort operators describe when paper and chat groups stop keeping up.
Smiling hotel receptionist in a dark uniform checking in a guest at a wooden front desk with a brass bell and a touchscreen terminal, a softly lit restaurant behind
Front desk to kitchenGuests notice every delay between the order, the kitchen, the room, and the bill.

Orders lost between floor and kitchen

Handwritten order tickets are misread or missed, dishes are fired late, and nobody can see how long a table has been waiting.

Room status nobody trusts

Front desk, housekeeping, and maintenance track rooms on paper or in chat groups, so clean rooms sit unsold while guests wait at check-in.

Double bookings across channels

Rooms sold on your website, by phone, and on online travel platforms are updated by hand, so the same room can be sold twice.

Bills that do not add up at checkout

Restaurant, minibar, laundry, and spa charges are recorded in different places and reach the guest folio late or not at all.

Kitchen stock and wastage

Ingredient use is not linked to what was sold, so over-ordering, wastage, and pilferage only show up at month end.

No single view across outlets

Owners of several outlets or properties wait for manual reports on covers, occupancy, revenue, and staff costs.

Software Solutions

Hospitality Software We Design and Build

Modules can be built individually or combined into one system. Each one is scoped with your managers and staff before development starts.
Dining

Table Orders That Reach the Kitchen Straight Away

Floor maps, table and counter orders, modifiers, kitchen order tickets routed by station, split bills, and GST invoices, with UPI and card payments through your payment provider.

  • Floor map with table status and covers.
  • Kitchen display or printed tickets by station.
Discuss This Module
Smiling support executive wearing a headset on a video call at a laptop in a warmly lit office
Automation Opportunities

Repetitive Hospitality Work Worth Automating

Automation suits the repeatable steps behind good service. Your staff keep the conversations with guests; the software handles the updates, reminders, and reconciliations around them.

  1. Booking confirmations and pre-arrival messages

    Confirmations, directions, and check-in details sent automatically after a booking, with a reminder the day before arrival.

  2. Room status hand-offs

    When housekeeping marks a room inspected, the front desk sees it as ready and a waiting guest can be allocated straight away.

  3. Folio postings from outlets

    Restaurant, bar, laundry, and spa charges post to the guest’s room folio as they are billed, instead of being carried over on paper.

  4. Reorder drafts for kitchen stores

    Ingredient stock and recipe consumption generate draft purchase orders for the store manager to approve.

  5. Day-end reports and guest questions

    Covers, occupancy, collections, and outlet revenue compiled at day end, plus a scoped AI chat assistant on your website for timings, menus, and booking questions.

Use Cases

Hospitality Use Cases

Typical starting points. Most projects begin with one of these and add modules as the business grows.

Single restaurant or café

Table and counter POS, kitchen tickets, GST billing, and daily sales reports for one outlet.

Restaurant chain or franchise

Central menu and price control, outlet-wise stock, and consolidated reports across branches.

Cloud kitchen

Orders from your own website and from delivery platforms in one kitchen queue, where each platform offers an integration.

Business or boutique hotel

Front desk, room inventory, a direct booking engine, housekeeping, and guest folios in one system.

Resort or homestay group

Packages, activities, availability across several properties, and guest requests from arrival to checkout.

Banquets and events

Hall bookings, event menus, advance payments, and kitchen planning for weddings, parties, and conferences.

Nicco SaaS Products

A Hospitality Product You Can Start With

DineCore, our own restaurant software, covers the dining room, kitchen, and billing. Walk through a live demo first. Hotel front-desk, room booking, and housekeeping systems are built as custom projects.

DineCore

Restaurant software that runs tables, kitchen, and billing in one system — floor map and POS, kitchen display with ticket aging, GST bills, UPI, and reports. It is built for restaurants and is not a hotel front-desk system.

  • Floor map and POS
  • Kitchen display with ticket aging
  • GST bills, UPI, and reports
View DineCore

Walk Through a Live Demo

Open DineCore on our products page, try the modules your team would use, and note what is missing. We then confirm what configuration covers and what would need custom work — before you commit to anything.

Try DineCore
Related Services

Services Behind Hospitality Projects

How We Work

How a Hospitality Software Project Runs

Short phases with a working demo at each step, planned around your service hours and peak seasons.
01

Service-by-service discovery

We walk through a lunch service, a check-in rush, and a day-end close with your captains, chefs, front-desk, and accounts staff — on site or over video — to see where time is lost.
02

Menus, rooms, and roles

Menu structure, room types, rate plans, outlets, and staff roles are agreed, and key screens such as the floor map and room board are designed with UI/UX input.
03

Build in sprints

Each sprint ends with a demo on sample menus, rooms, and bookings that your managers can test on the tablets and phones they will use.
04

Data import and staff training

Menus, recipes, room inventory, guest lists, and opening stock are imported; captains, kitchen, housekeeping, and front-desk staff are trained by role.
05

Off-peak go-live and support

Go-live is planned for a quieter period, and a support plan agreed at handover covers fixes, updates, backups, and new outlets.
FAQ

Hospitality Software Questions

Answers to the questions restaurant owners, hotel managers, and resort operators ask us most.
  • 01. Should we use DineCore or get custom restaurant software built?
    Start with a DineCore demo. If its floor map, POS, kitchen display, and GST billing match how your restaurant runs, it is the quicker and lower-cost route. Custom development makes sense when you need things a ready product does not cover, such as posting to hotel folios, central kitchen production, or reports specific to your group.
  • 02. Do you have a ready-made hotel management system?
    No. DineCore covers restaurants only. Hotel front-desk, room inventory, booking engine, and housekeeping software is built for you as a custom project, scoped to your room types, rate plans, and processes.
  • 03. Can the software connect to online travel platforms and food delivery apps?
    Often, yes, where the platform or your channel manager offers an API or partner integration for businesses like yours. Access rules differ by platform, so we review their documentation with you during discovery and confirm what can be connected before quoting.
  • 04. Will the POS keep working if the internet goes down?
    That depends on how it is built. Offline order capture that syncs when the connection returns can be scoped for outlets with unreliable internet; the approach and its limits are agreed during discovery.
  • 05. How do guests pay online, and do you store card details?
    Online deposits and payments go through licensed gateways such as Razorpay or PhonePe. The gateway handles card details, so your system keeps only the payment reference unless something different is specifically scoped and agreed.
  • 06. How long does a hospitality software project take?
    It depends on the modules, the number of outlets or properties, and the integrations. We share a phased plan after discovery, and timelines are agreed in the contract. Many projects start with one module, such as the restaurant POS or the booking engine, and add others later.
  • 07. Do you work with hotels and restaurants outside India?
    We deliver remotely to businesses in India and other countries. For teams in other time zones we schedule working-hour overlap; India Standard Time is UTC+5:30. Local tax, invoicing, and guest-registration rules are reviewed with you during discovery.
Start a Conversation

Talk through your restaurant, hotel, or resort workflow

Tell us how an order or a stay moves through your business today and where it slows down. We will suggest whether DineCore, a custom build, or a mix of both is the better starting point.

Nicco Web Solutions development team working together