Order, inventory, marketplace, returns, and seller software built around how your catalogue, warehouse, and support teams actually work.
Nicco Web Solutions provides e-commerce software development for D2C brands, marketplace sellers, multi-vendor platforms, and wholesalers that sell online. We build the systems behind the storefront — order management, inventory sync, marketplace integrations, returns, and seller dashboards — so each order is handled once, from checkout to delivery.
If you need the storefront website itself, our web development team builds those on Shopify, WooCommerce, or custom code; for shops with physical counters, see our retail industry page. Two of our own products fit part of the back office: StockCore for inventory and SalesCore for customer records and support tickets.
Our engineering team is based in Tamil Nadu, India, and delivers remotely to online businesses in India and other countries, with planned working-hour overlap for teams in other time zones.
Website, marketplace, and social orders arrive in separate dashboards and are copied into a sheet before anyone can pack them.
Inventory is updated on each channel by hand, so an item that sold out on one channel keeps selling on another.
Return requests, pickups, quality checks, and refunds move through email and chat, so customers chase updates and refunds are delayed.
Courier selection, label printing, and tracking updates are manual, and delivery exceptions are noticed only when a customer complains.
Support staff switch between tools to find an order, a payment, or a shipment before they can answer a simple question.
Marketplace commissions, shipping, payment charges, and returns are reconciled at month end, so the true margin on each product is unclear.
Orders from your website, marketplaces, and social or B2B channels pulled into one queue, with status rules, split shipments, cash-on-delivery confirmation, and an invoice generated for each order.
A single stock record by SKU, variant, and warehouse that pushes available quantities to each channel, reserves stock when an order is placed, and supports bundles and buffer-stock rules.
Listing, price, stock, and order connections to marketplaces and to platforms such as Shopify or WooCommerce, built on their official APIs and seller programmes. What each marketplace allows is confirmed during discovery.
Customer return requests with reasons and photos, pickup scheduling, quality checks on receipt, restocking or write-off, and refunds through your payment gateway or as store credit.
Pick lists and barcode packing checks, courier selection rules, labels and manifests generated through courier or shipping-platform APIs, and tracking updates shared with customers.
Sales by channel and product, margin after fees and returns, stock ageing, and — for multi-vendor platforms — seller panels for listings, orders, and payouts, with deeper reporting from our data and AI team.
Automation suits the rule-based steps that repeat with every order. Your team keeps decisions on pricing, stock purchases, and customer exceptions; the software handles the routing and updates.
Orders assigned to the right warehouse or packing team by stock location, delivery PIN code, and priority rules.
Each sale, return, and stock receipt updates available quantities on every connected channel without manual edits.
Order confirmation, dispatch, delivery, and refund messages sent by email, SMS, or WhatsApp through your chosen provider.
Reminders to customers who left items in their cart or usually reorder consumables, sent within the consent rules you set.
Marketplace and gateway settlement reports matched against orders, so fees, short payments, and pending refunds are flagged for review.
Order management, inventory, returns, and customer support behind a Shopify, WooCommerce, or custom storefront.
One order queue and one stock record for sellers listing the same catalogue on several marketplaces.
Seller onboarding, listings, commissions, order routing, and seller payouts for a platform you own.
Customer-specific price lists, minimum order quantities, credit limits, and repeat ordering for trade buyers.
Recurring deliveries, plan changes, pauses, and recurring payments for consumables and subscription boxes.
Inward receipts, bin locations, pick-pack-ship, and courier manifests for teams fulfilling their own orders.
Multi-tenant inventory software with live stock by warehouse and bin, transfers with a check at each end, batch and expiry tracking, and floor POS. Storefront and marketplace sync is scoped as a custom integration.
CRM workspace for leads, deals, quotations, support tickets with SLA, and campaigns. Useful for customer records, B2B enquiries, and support tickets; it is not an order management system.
ERP modules, CRMs, portals, and internal tools built around your own workflow.
Explore Software DevelopmentStorefront websites on Shopify, WooCommerce, or custom code that connect to your order and stock systems.
Explore Web DevelopmentAndroid, iOS, and Flutter apps for customers, staff, and field teams.
Explore App DevelopmentDashboards, reporting pipelines, chatbots, and automation on your own data.
Explore Data & AI SolutionsOur client work so far is mainly websites, branding, SEO, and social media for local businesses. Our portfolio includes an e-commerce website for Meiyon Global; that project was a storefront website, not back-office software. Our engineering for inventory and customer workflows is shown through StockCore and SalesCore, which you can try before you commit.
React
Next.js
Node.js
Laravel
Python
MySQL
PostgreSQL
Redis
Shopify
WooCommerce
Razorpay
AWSCustomer data and payments: customer addresses, order history, and payment references are protected with role-based access, audit logs, encrypted connections, and backups. Payments run through licensed gateways such as Razorpay or PhonePe, so card data is not stored in your system unless that is specifically scoped; we do not claim PCI DSS certification. GST and e-invoicing, consumer-protection rules for e-commerce, India’s DPDP Act, and GDPR for European customers are reviewed with you and agreed in the contract; we do not certify compliance ourselves.
Tell us where your orders come from, how they are packed and shipped, and where things slow down. We will suggest whether StockCore, SalesCore, a custom build, or a combination is the better starting point.
